Privacy policy

At Starshield24, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with Greek Law 4624/2019 and the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

Company Name: Starshield IKE
Registered Address: Faethonos 20, 55132 Kalamaria, Thessaloniki, Greece
Email: support@starshield24.com
Phone: +306987727213
Data Controller: Starshield24

2. What Personal Data We Collect

We may collect the following personal data:

  • Identification Data: Full name, date of birth, nationality

  • Contact Data: Email address, telephone number, mailing address

  • Technical Data: IP address, browser type, device information, cookies

  • Financial Data: Bank account, payment details (where applicable)

  • Professional Data: For business inquiries or partnerships

We only collect personal data that is strictly necessary for specific purposes and in a lawful and transparent manner.

3. How We Use Your Data

Your data may be used for:

  • Providing services you have requested

  • Communicating with you about our products or services

  • Customer support

  • Legal compliance and obligations

  • Improving our website and service experience

  • Marketing (only with your consent)

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Your consent

  • To fulfill a contract with you

  • To comply with a legal obligation

  • To pursue our legitimate interests, provided your rights do not override them

5. Sharing Your Data

We do not sell or rent your data. We may share data with:

  • Authorized employees of Starshield24

  • Trusted third-party service providers (e.g., IT support, payment processors)

  • Legal authorities if required by law

All data transfers comply with GDPR and national data protection law.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain personal data only as long as necessary for the purposes described or to comply with legal requirements. When data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

As a data subject, you have the following rights:

  • Right to access your data

  • Right to rectify inaccurate or incomplete data

  • Right to erase your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Hellenic Data Protection Authority (HDPA)

HDPA Contact: www.dpa.gr / Phone: +30 210 6475600

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

10. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Starshield IKE
Faethonos 20, 55132 Kalamaria / Thessaloniki / Greece
Email: support@starshield24.com
Phone: +306987727213